Business Improvement Manager **Internal HDFT Applicants Only**

**Internal HDFT Applicants Only**

This is a fixed term post focussing on improvement within the Antenatal Clinic Department. The post holder will lead and influence the improvement of processes within the Antenatal Clinic Department, part of the Planned and Surgical Care Directorate, by driving the development, embedding and optimisation of efficient administrative processes, with a particular focus on the antenatal booking pathway. Operating as a stand-alone role, the post holder will work closely with the Service Manager, General Manager and Business Support Officer to lead service improvement, ensure consistency of practice and support delivery against key performance objectives.

The role requires a high level of autonomy, with the ability to work independently, demonstrating initiative, sound judgement and personal accountability in managing competing workloads, priorities and deadlines. The post holder will lead by example, adhering to Standard Operating Procedures while actively leading and contributing to quality improvement initiatives and the ongoing refinement of administrative processes.

A strong understanding of performance targets, operational pressures and the critical role of effective administration in supporting clinical services is essential.