Lifeline Team Leader

Community Protection (Independent Living)

Lifeline Team Leader

£34,434 - £37,280 per annum

37 hours per week

Permanent Post

Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work.

We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance.

We offer the rewards and benefits that make it a great place to work (if you are applying for a Casual position these do not apply).

People like you

We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone.

We are seeking two experienced and motivated Lifeline Team Leaders to join our essential Independent Living service. This is a frontline leadership role, ensuring the effective day-to-day management of a highly valued service supporting some of the most vulnerable members of our community.

You will play a key role in delivering a high-quality, customer-focused lifeline service operating 24/7, 365 days a year, leading teams who provide response, support, and reassurance to residents across the district.

This is a hands-on leadership position, where you will be visible, proactive, and responsive working closely with your team on-site to ensure service continuity across extended hours.

This is a unique opportunity to:

• Lead a vital, high-impact community service supporting over 4,000 connected customers
• Make a real difference to vulnerable residents across the district
• Work in a role with genuine responsibility and autonomy
• Be part of a service that works closely with emergency services and partners

This is not a standard office-based leadership role. You will:

• Lead teams working across extended hours and responding to real-time needs
• Support staff dealing with complex, sensitive and sometimes emergency situations

If you are an experienced leader with a passion for delivering high-quality services and supporting vulnerable people, we want to hear from you.

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to share this commitment.

Please note this post is subject to an Enhanced Disclosure and Barring Service Check with Adult Barring List.

The post is based at our offices within Warwick District and is not suitable for home or hybrid working.

This is a re-advertisement – Previous applicants need not apply.

If you have any questions or wish to have an informal discussion about the post, please contact Isis Poitrasson, Independent Living Manager by email isis.poitrasson@warwickdc.gov.uk

Closing date: 12/07/2026

Interview date: 20/07/2026