Neighbourhood Enforcement Officer

12 month fixed term

Working 37 hours per week Monday - Sunday on a rota basis

Make a Real Difference in Your Community

Are you passionate about protecting your local area, improving community safety, and tackling environmental issues head-on? We are seeking a proactive and resilient Neighbourhood Enforcement Officer to join our dedicated team.

This is a highly visible frontline role where you will work across the borough to enforce parking regulations and support environmental crime investigations—helping to create safer, cleaner communities for everyone.

As a Neighbourhood Enforcement Officer, you will:

• Carry out high-visibility patrols across neighbourhoods, car parks, and key locations
• Enforce legislation relating to parking and environmental crime
• Investigate issues such as fly-tipping, nuisance parking, dog foul offences
• Issue Fixed Penalty Notices (FPNs) and gather evidence for legal proceedings
• Work closely with Town and Parish Councils, partner agencies, and local businesses
• Engage with residents to offer advice and resolve concerns enforcement services
• Support Household Recycling Centres through site patrols and compliance checks

What You Can Expect

• A dynamic, outdoor role where no two days are the same
• Opportunities to work in partnership with a wide range of internal teams and external agencies
• A supportive team environment with opportunities for professional development

Please note: the role involves lone working, working outdoors in all weather conditions, and responding to potentially challenging situations

This is more than an enforcement role—it’s an opportunity to play a key part in improving the quality of life for residents and businesses across the borough. If you are motivated, community-focused, and ready for a rewarding challenge, we would love to hear from you.

As well as your application please upload a Personal Statement outlining how you meet the Person Specification

For an informal discussion about the role please email Leah.Wallage-Coyne@telford.gov.uk

Please click on the links below to view the job description and person specification.

Sorry a CV will not be accepted.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• Competitive pay
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.

Please note: We do not hold a sponsorship licence for visas.

Attached documents

NEO Job Description & Person Spec