Pupil and Family Support Officer - Lightmoor Village Primary School
Telford & Wrekin Council · Telford
Pupil and Family Support Officer - Lightmoor Village Primary School
NJC Scale 5 £15.06 - £16.08 per hour
15 hours per week
Term time only
Pupil and Family Support Officer
Are you passionate about supporting children and families to thrive? Do you have the empathy, resilience and dedication to make a lasting difference within a school community?
Lightmoor Village Primary School is seeking a pupil and family support worker to join our caring and committed team. This is a rewarding opportunity to work closely with children, families, staff and external agencies to improve outcomes, strengthen relationships and help every child succeed.
The successful candidate will work closely with pupils and their families, providing support across a wide range of needs. They will build strong, trusting relationships with families, offering practical guidance and support.
Safeguarding is at the heart of everything we do here at Lightmoor. As a designated safeguarding lead, the candidate will work closely with the safeguarding team, external agencies and social care to ensure that children and families receive the right support at the right time.
We are looking for someone with excellent communication skills and a strong commitment to safeguarding and inclusion. The ideal candidate will be able to work collaboratively with school staff, external partners and families, demonstrating sensitivity, professionalism and a solution-focused approach.
We are looking for someone who:
- Has experience working with children, young people and families
- Builds strong, trusting relationships with empathy and professionalism
- Has excellent knowledge of safeguarding and child protection procedures
- Is organised, proactive and solution-focused
- Can work confidently with external agencies and multi-agency teams
- Has strong communication, report writing and IT skills
- Is passionate about inclusion, attendance and improving outcomes for children
- Can remain calm and resilient in challenging situations
If you are committed to improving the lives of children and families and want to work in a school where community matters, we would love to hear from you.
To start 1st September 2026
To Apply
All completed application forms should be emailed to the School Business Manager (lightmoorpri.sbm@taw.org.uk)
All applications must include a separate letter addressing the criteria in the job description. The appointment will be subject to enhanced DBS (CRB) clearance for the successful applicant. We are committed to equality and diversity.
School tours will take place on Thursday 25th June at 4.00pm. Please contact the school office to book a place (lightmoorpri.sbm@taw.org.uk or 01952 387620).
Closing Date: 12pm Monday 29th June
Interview Date: Thursday 2nd July
Attached documents
Application Form
Job Description & Person Specification
GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Wm Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.
This listing was last checked on 24 Jun 2026, 15:09. If the official advert has changed or closed, report it and we will review the listing.
GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.
The source for this role is Wm Jobs. Applications stay on the official employer or source website, not on GovJobs.