Service Design Analyst

We have an exciting opportunity in our Digital team for a Service Design Analyst who will be involved with pro-active user experience research including the creation of user research deliverables to provide in-depth, analysis of structures, problems and proposed solutions well making the most of modern technology to transform services enabling the organisation to become more efficient and effective.

If you are bursting with innovation and creativity, then check out our Service Design role, it could be the job for you.

The successful candidate will be able to use the latest tools and methods enabling services to transform their ways of working, through the creation and testing of user centred design (digital and non-digital) using prototypes, to ensure they meet stakeholder needs and improve outcomes for people.

Showcasing excellent communication skills, you will be able to work effectively across organisational, technical and political boundaries, understanding the context with the ability to quickly form good working relationships. You know how to make complex and technical information and language simple and accessible for non-technical audiences. You will be practiced at active listening, can advocate and communicate what a team does in a clear and succinct manner to create trust and authenticity and can respond to challenge.

If you care about making a difference and want to work in a team with supportive and dedicated people, then we would love to hear from you.