Administration Assistant
University Hospitals of Leicester NHS TrustMelton Mowbray, East Midlands
Overview
This is a NHS role (permanent) with University Hospitals of Leicester NHS Trust based in Melton Mowbray. The advertised salary is £25,272. Applications close on 30 October 2026. GovJobs has indexed this vacancy from its official source — use the apply button to view the full advert and apply directly.
Job description
Time for a change? Looking for a rewarding career? Then come and be part of our team University Hospitals of Leicester (UHL) has Community Hospitals a...
Working within the Admin Team predominantly providing clerical and administrative support to the Outpatient Team.
To promote an effective and efficient administration service including reception, records, preparation of sessions and to work as part of a team providing a high quality service to clinical staff and patients.
To ensure the highest standards for patient experience and quality are maintained.
UHL staff
Department Heads and Senior Managers
Visiting Clinicians
Relevant external Organisations e.g. GP surgeries, Ambulance Services
Patients and relatives, members of the public
Other NHS Trust staff
Provide cover on reception receiving and directing patients, visitors and staff in a courteous manner.
To ensure preparation of patient information for clinical sessions are carried out in an efficient and timely manner.
To book patients in and out of clinics for the outpatient department.
To admit and discharge patients attending day-case when necessary.
To book follow up appointments for patients as and when necessary.
Ensure that all RTT outcomes are completed and entered onto the Patients Administration System at the end of the session.
To ensure that all test results are available for outpatient clinics as requested.
To liaise with the department manager and outpatient staff to ensure all request forms are comprehensively completed.
To liaise with other hospitals and department to obtain case notes and results of investigations as required.
To promote a friendly, courteous and efficient service, including delays in clinic times and cancellations.
To use the current computerised patient records system for booking appointments and providing labels for patients records.
To deal with hearing aid battery requests i.e. ordering, replacements etc.
Ensure case notes requested are dispatched on time, and where necessary, arrange for urgent transportation, obtaining authorisation if required.
To prioritise work in order to meet deadlines.
To arrange patient transport
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Essential: - Ability to work as part of a team; - Ability to remain calm under pressure
Essential: - Must be able to demonstrate behaviours consistent with the Trust's Values
Essential: - Good general education to GCSE level or equivalent, including English and Maths
Desirable: - ECDL or Equivalent
Essential: - Computer skills; - Experience in using Microsoft Packages; - Experience of working with the general public in a face to face role
Desirable: - General office procedures; - Knowledge of hospital systems and booking procedures.; - Understandingof18week pathway rules and guidelines
Essential: - Ability to work on own initiative but within procedural guidelines; - Good communication and initiative skills.; - Ability to prioritise workload; - Good time management skills
Essential: - Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
How this role compares
We hold 468 NHS vacancies in East Midlands that publish a salary, and their median advertised starting figure is £39,655. This role pays less than about 94% of them.
There are 13,012 NHS roles open across the UK on GovJobs right now, 797 of them in East Midlands.
You have 9 days left to apply. NHS adverts we hold typically run for around 46 days, so this is a shorter window than usual.
University Hospitals of Leicester NHS Trust has 47 other vacancies open on GovJobs, with a breakdown of what they pay and the kinds of roles they recruit for.
These figures are calculated from the vacancies GovJobs currently holds, not from official pay statistics. They are a guide to the market, not a valuation of this post.
How to apply
GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Nhs Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.
This listing was last checked on 21 Oct 2026, 06:09. If the official advert has changed or closed, report it and we will review the listing.
Why this listing is on GovJobs
GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.
The source for this role is Nhs Jobs. Applications stay on the official employer or source website, not on GovJobs.