Administrative Assistant Alaw Unit
Betsi Cadwaladr University Health BoardBangor, Wales
Overview
This is a NHS role (permanent) with Betsi Cadwaladr University Health Board based in Bangor. The advertised salary is £26,300. Applications close on 2 November 2026. GovJobs has indexed this vacancy from its official source — use the apply button to view the full advert and apply directly.
Job description
The ability to speak Welsh is essential for this position. The successful candidate will need to undertake a range of duties including filing, collect...
- To receive and direct visitors and relatives in a professional and courteous manner at all times.
- Answer the telephone, convey messages and deal with enquiries.
- Deal with enquiries from medical staff and the public
- To inform nursing staff as patients arrive and ensure that patients case notes are available and complete.
- To input correction information and accurately use the Patient Administration System, including:
- Registration screen to check patient details are correct. To amend this when necessary and make sure that the PAS system corresponds with the patients case notes. To request ID sheets and labels.
- Medical Records Tracking screen to assist with the movement of patients case notes around the hospital
- Search and Summary screen to look up patient appointment history
- Use of the outpatient report screen to print off future clinic lists to obtain patient notes from the medical records department.
- Use of the waiting list entry screen to register a patient on the waiting list.
- Use of the outpatient appointment screen to make or arrive patients for clinics
- To make sure correct information is given for outpatients appointments to be made
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Essential: - Maths GCSE (or equivalent)
Desirable: - Formal IT qualification
Essential: - Experience within an office environment; - Experience involving customer service; - Experience of a wide range of communication styles; - Experience of working in a busy/high-pressure environment
Desirable: - Previous NHS experience
Essential: - Ability to prioritise workload; - Excellent organisational skills; - Ability to multitask whilst under pressure; - Good level of IT literacy
Desirable: - Profiad WPAS blaenorol
Essential: - Awareness of the importance of confidentiality/Data Protection Act
Desirable: - Awareness of local/national waiting list management, cancer targets
Essential: - Ability to work as part of a team; - Ability to work independently; - Ability to remain calm in stressful situations; - Ability to empathise with patients and relatives
Essential: - Ability to speak Welsh (level 3)
How this role compares
We hold 317 NHS vacancies in Wales that publish a salary, and their median advertised starting figure is £40,559. This role pays less than about 97% of them.
There are 13,012 NHS roles open across the UK on GovJobs right now, 679 of them in Wales.
You have 12 days left to apply. NHS adverts we hold typically run for around 14 days, so this is about the usual amount of time.
Betsi Cadwaladr University Health Board has 176 other vacancies open on GovJobs, with a breakdown of what they pay and the kinds of roles they recruit for.
These figures are calculated from the vacancies GovJobs currently holds, not from official pay statistics. They are a guide to the market, not a valuation of this post.
How to apply
GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Nhs Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.
This listing was last checked on 21 Oct 2026, 06:09. If the official advert has changed or closed, report it and we will review the listing.
Why this listing is on GovJobs
GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.
The source for this role is Nhs Jobs. Applications stay on the official employer or source website, not on GovJobs.