Appointments and referrals coordinator
The Mid Yorkshire Teaching NHS TrustWakefield, Yorkshire and the Humber
Overview
This is a NHS role (permanent) with The Mid Yorkshire Teaching NHS Trust based in Wakefield. The advertised salary is £25,760 to £27,476. Applications close on 28 October 2026. GovJobs has indexed this vacancy from its official source — use the apply button to view the full advert and apply directly.
Job description
An Exciting opportunity to join the Women's Booking team. An exciting opportunity has arisen for a dynamic, highly motivated, and enthusiastic individ...
Manage and coordinate patient appointments, including booking, cancelling, rearranging, and monitoring clinics in line with Trust policies and waiting time targets.
Maintain and accurately update patient records and referral information on systems such as SystmOne, electronic referral systems, and other digital healthcare platforms.
Monitor and manage patient pathways, ensuring patients progress safely and appropriately through routine, urgent, cancer, and acute care pathways.
Extract, analyse, and prioritise patient data using Excel and Patient Tracking Lists (PTLs) to support waiting list management and service performance targets.
Process, track, and distribute referrals, ensuring timely clinical triage and escalating any risks, delays, or safeguarding concerns.
Manage specialty email inboxes and internal appointment requests, responding promptly to clinical priorities and service demands.
Support clinic capacity management by identifying and resolving scheduling issues and escalating capacity risks where required.
Provide high-quality telephone and administrative support, acting as a key point of contact for patients, carers, clinicians, and external stakeholders.
Communicate sensitive information with empathy and professionalism, including handling complaints, concerns, and safeguarding-related issues.
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Essential: - Please click 'apply now' to view the full person specification (there is no obligation to submit an application)
How this role compares
We hold 704 NHS vacancies in Yorkshire and the Humber that publish a salary, and their median advertised starting figure is £34,944. This role pays less than about 84% of them.
There are 13,012 NHS roles open across the UK on GovJobs right now, 1,017 of them in Yorkshire and the Humber.
You have 7 days left to apply. NHS adverts we hold typically run for around 46 days, so this is a shorter window than usual.
The Mid Yorkshire Teaching NHS Trust has 20 other vacancies open on GovJobs, with a breakdown of what they pay and the kinds of roles they recruit for.
These figures are calculated from the vacancies GovJobs currently holds, not from official pay statistics. They are a guide to the market, not a valuation of this post.
How to apply
GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Nhs Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.
This listing was last checked on 21 Oct 2026, 01:06. If the official advert has changed or closed, report it and we will review the listing.
Why this listing is on GovJobs
GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.
The source for this role is Nhs Jobs. Applications stay on the official employer or source website, not on GovJobs.