Area Head of Operations

This post is a senior leadership role within the Trust. The post holder will be the responsible divisional lead for the day-to-day clinical and operational delivery of emergency response services.

The post holder is accountable for the delivery of high-quality, cost-effective urgent and emergency care services and ensuring the delivery of all financial, operational and performance targets within their agreed area or locality. The post holder will also be the accountable lead for other delegated strategic portfolios within the Trust.

The post holder will be the critical Trust representative in the Integrated Care System (ICS), establishing EEAST as a provider and partner of choice at ICS level at provider collaborative, individual provider level and at place. They will be expected to engage at a strategic level across the full operational portfolio. Working within the overall Trust Strategy and the direction of the Board to lead, positively influence, negotiate, progress the interests of the Trust and to innovatively collaborate where appropriate. Working with all directorate teams, they will ensure a robust framework of engagement from their senior team that is consistent with the Trust strategic framework.

As a senior leader, you will be required to promote and role model inclusive compassionate leadership aligned to the EEAST's values.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Essential: - Educated to master's level in a relevant subject area (or equivalent), plus further experience of working at a senior level in a specialist area.; - ECU occupational standards Strategic and Tactical Commander accreditation or willing to complete upon commencement in post. o be maintained at the required recertification periods.; - Evidence of Continuing Professional Development over a wide period of time.

Essential: - Significant experience in a senior leadership role. Specifically within the NHS or Health and Care system.; - Experience of leading, developing and motivating multi-faceted professional teams with compassion, inclusion and resilience.; - Experience of successful interpreting key strategies and policies and delivering against complex key performance indicators and improving operational efficiency of services.; - Experience of raising clinical standards/practice in supporting the professional agenda and organisation objectives.; - Experience of leading large-scale transformation and/or organisational change.

Essential: - In-depth knowledge across a number of disciplines within the NHS sector, including performance management, workforce and financial management.; - Thorough understanding social, political, financial and business issues facing the NHS, and specifically UK ambulance services.

Essential: - Ability to communicate strategy and demonstrate an organised, clear and confident approach to a range of stakeholders and audiences.; - Results driven / outcome focused approach.