Band 3 Healthcare Support Worker - Green Lane Hospital

As a healthcare support worker the majority of your time will be spent engaging and getting know the service users on the ward. You will become able to recognise signs and symptoms of mental health illness and as a key member of the multi professional team which include Nurses, Doctors, Occupational Therapists. You will be able to support in collaborative care planning and implementation.

Although we are a mental health unit we give as much emphasis on physical health care and monitoring. The role of Health care support worker is vital in this area being able to ensure that daily well being needs and care needs are met and monitoring of clinical vital signs.

Successful applicants will also be required to undertake and complete a Prevention and Management of Violence and Aggression course. This enables staff to begin building the skills to de escalate service users in peaks of distress whilst maintaining a safe and therapeutic environment for all.

1. To deliver high quality care and recovery interventions for service users within designated clinical areas, in collaboration with, and under the indirect supervision of, registered care staff.

Supporting individuals with fluids and nutrition, physicalwellbeing, and personal care.Assisting service users with financial or accommodation issues.Escorting or accompanying service users for planned periods of leave on hospital grounds and in the community facilitating social inclusion.Encouraging service users to talk about their experiences in one-to-one or group discussions.

2. To help maintain a clean, well-organised, safe and therapeutic environment that meets the needs of service users, carers and colleagues, and to support registered care staff to perform standardised environmental assessments to monitor and improve the care setting.

3. To deliver psychosocially-informed one to one and group interventions aiming to positively impact service users cognitive and emotional wellbeing.

4. To work as part of a multi-disciplinary team. To assume lead or link roles on core practice initiatives and priorities (e.g. Essence of Care, Safewards and carer engagement) under the supervision of registered staff. To integrate areas of personal interest with clinical practice to enhance the diversity of the teams provision of care.

5. To practise planned care, and to directly participate in the development of recovery-focused interventions that address service users and carers needs and preferences. To proactively review, record and assess the on-going impacts of such interventions.

6. To participate in the on-going care planning, CPA and risk assessment processes in collaboration with service users, their carers, and other members of the care team and to contribute to all aspects of clinical record keeping.

7. To maintain a basic working understanding of both the MentalHealth Act (1983) and Mental Capacity Act (2005), and any other relevant legislation, as required by mandatory and statutory training (MaST).

8. To adhere to AWPs Code of Conduct for unregistered practitioners; promoting and embedding it through the delivery of peer support and supervision to junior, temporary and newly appointed Health Care Support Workers.

9. To observe and record interactions with service users and carers both verbally and in writing via clinical records and staff handovers.

10. To deliver a wide range of fundamental care interventionsusing evidence based clinical tools, to monitor and improve physical health and personal wellbeing and to model a high standard of dignity, respect and candour.

11. To engage in reflective practice to maintain and promote ongoing clinical practice.

12. To promote and enhance a positive learning culture, being proactive in the induction, orientation and support of juniors, temporary and newly appointed Health Care Support Workers, seeking to embed core care values into practice.

We recognise that happy and fulfilled employees give better care. We are committed to supporting employees and staff wellbeing and development is important to the team at Poppy.

You will be learning on the job continually building new skills. There will also be developmental and learning opportunity that are accessible, which includes a comprehensive statutory and mandatory training programme. You will also receive training to complete the NHS Care Certificate and a Level 3 Healthcare apprenticeship.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Essential: - Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)

Essential: - An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.; - Experience of working in a busy team, and an ability to use initiative at times of pressure.