Band 4 PA/Senior Administrator

The post holder will provide an efficient and professional administrative and secretarial service to the Hospital Senior Leadership Team and CDG2 (Surgical) at Heartlands Hospital. Working with the Executive Assistant and senior leaders, you will manage busy diaries and inboxes, maintain bring-forward and filing systems, prioritise correspondence and respond appropriately to telephone, email and face-to-face enquiries.

You will organise meetings, prepare and circulate agendas and papers, take accurate minutes, produce reports, letters and presentations, and follow up agreed actions. Daily responsibilities include maintaining records, entering and extracting information from Trust systems, ordering supplies, raising and receipting orders, and providing cover across the administration team. You may also support staff records, local induction arrangements and supervise administrative colleagues in the Executive Assistant's absence.

The ideal candidate will have strong administrative and IT skills, including confidence using Microsoft Outlook, Word, Excel and PowerPoint. You will be organised, reliable and self-motivated, with excellent written and verbal communication skills. You must use initiative and sound judgement, manage competing priorities, meet deadlines and remain calm under pressure. Discretion and confidentiality are essential, together with a sensitive and professional approach when dealing with staff, service users, senior managers and external organisations.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Essential: - * GCSE or equivalent pass in English Language and Maths (A-C/4-9); - * Business Administration NVQ level 3 or equivalent experience in an administrative environment.; - * RSA II typing or equivalent word processing competency level.

Essential: - * Experience of working in a secretarial /administrative role with a proven track record of problem solving; - * Experience of taking minutes (where required) at meetings with Senior Managers.; - * Able to work under pressure and to multitask; - * Ability to work to deadlines and to prioritise workload and manage time effectively.

Desirable: - * Experience of working in an office environment; - * Experience of working in Healthcare environment.