Bank Administrator

Were looking for someone who

Has strong administrative and organisational skills, with

excellent attention to detail.

Can manage competing priorities and work calmly and

efficiently in a busy service.

Communicates clearly, sensitively and confidently by

telephone, email and face to face.

Understands the importance of confidentiality, accurate

record keeping and timely information sharing.

Works well independently and as part of a multidisciplinary

team.

Ideally has previous administrative experience within a

neurodevelopmental, mental health or healthcare service.

The usual working hours are 9am- 5pm and will be Monday Friday and there is

some flexibility on the days the hours are worked.

You will be based at Hollyfield Road in Surbiton although you

will also need to be able to travel to our other sites as needed.

We encourage you to discuss your flexibility needs with us

before applying or during the interview process. While we may not be able to

meet every request exactly, we promise to fully consider your needs and

accommodate them where possible. Please note that flexible working options may

vary depending on the role.

When completing your application please refer to full Job

Description - this can be found under supporting documents.

Please be aware that the closing date may be brought forward

in the event of a high number of applications.

At

Your Healthcare CIC, we are

dedicated to delivering high-quality, patient-led health and social care

services for residents in Kingston and providing specialised learning

disability services in Richmond. As a Community Interest Company, we

prioritise community-driven care and offer an environment that empowers you to

make a real impact.

Why Choose Us?

NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change

terms, NHS pension scheme, and salary sacrifice schemes

Bureaucracy-Free Environment: Implement good ideas quickly and effectively without

delays

Work-Life Balance: Benefit from our Employee Assistance Programme and various staff discounts

Exceptional Staff Experience: Join a supportive workplace with positive feedback

from staff and patients

Inclusive Culture: We promote equality, diversity, and inclusion,

encouraging applications from all backgrounds

Impactful Community Involvement: Have a real voice in shaping care as part of our

membership organization. Your ideas and contributions matter

Join Us Today

We are

looking for passionate individuals who value high-quality care, inclusivity,

and community engagement. Join our forward-thinking, patient-centred team. Explore our

career opportunities and become part of a team that values your expertise and

dedication.

We recognise that applicants may choose to use AI as part

of their application process. This is permitted,

however please clearly state within your application where AI has been used.

Essential: - GCSE/Equivalent in Maths and English

Desirable: - Office 365 Fundamentals Certifications aligned with administrative roles; - ECDL or equivalent; - Relevant qualification in administration

Essential: - Professional and friendly manner; - Kindness & empathy; - Confidence; - Assertiveness; - Tenacity; - Willingness/desire to learn; - Flexibility & adaptability; - Reliability; - Honesty; - Self-motivated; - Calm & organised

Essential: - Knowledge of IT, software and database systems; - Code of Confidentiality; - Data Protection Act; - Information Governance; - Knowledge of public sector structures (NHS, local government or similar)

Desirable: - Advanced knowledge and understanding of Office 365 applications

Essential: - Previous administrative or secretarial work within a Neurodevelopmental service; - Setting up and maintaining administrative systems; - Fulfilling requests to deadline; - Working with MS office applications; - Working in an MDT

Desirable: - Producing high quality MS office documents; - Records & document management; - Working in a social enterprise; - Working with people who are neurodivergent

Essential: - Organisational skills; - Ability to plan & prioritise work, use initiative and meet deadlines; - Ability to understand and accept instructions; - Excellent oral and written communication skills; - Tact, discretion and respect for confidentiality; - Ability to adapt communication style to ensure understanding and reassurance of others; - Ability to work collaboratively with team members; - Competent and confident in ability to use a range of software and technology; - Accuracy & attention to detail; - Ability to learn new skills; - Ability to self-learn through research

Desirable: - Project management skills; - Research skills