Bank Healthcare Assistant - Cambridge Area Only

Led by the TSS team and supported by the Clinical Nurse Lead you will be required to deliver a high standard of care to our patients across all areas of healthcare.

You will provide support and care for service users with mental and physical health needs and to their carers within a multidisciplinary setting. You will undertake assigned tasks under the general supervision of a registered nurse, including assisting in assessment, planning, implementation, and evaluation of nursing care.

You will be trained to ensure that issues of equality, diversity and rights are dealt with in accordance with good practice and legislation.

Please see job description and personal specification for fully details:

To promote a positive service user experience throughout their stay through proactive listening, being responsive to issues raised and through resolving issues and concerns raised by service users with colleagues and senior members of the team. To be responsible for maintaining and conducting oneself in a professional manner towards service users, carers, colleagues, and other agencies, at all times. To participate in working collaboratively with other Trust services and external agencies to provide seamless care for service users. To provide service users with personal care, where and when required, and demonstrate empathy, dignity, respect, and compassion at all times. To understand the importance of the relatives/carers contribution to care and conversing with the service users and their relatives/carers, establishing their needs, and assisting them as necessary. Ensuring that any entries made by the post holder in the nursing notes are current, relevant, and accurate, and the content will then be reported & counter signed by the registered nurse or relevant professional. Working in partnership with the service user to access a range of activities and services to maintain their independence. Promoting healthy activities and lifestyle choices. To promote and support registered staff with the physical health, comfort, and wellbeing of service users, including physical observations and taking blood pressure, temperature and pulse under their guidance and supervision. Empower service users by ensuring that they receive relevant information about their treatment, medication, available services, advocacy services, ward routines and safety procedures under the guidance of a registered nurse. To ensure food and fluids are served to service users according to policy

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient & primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

Essential: - Educated to GCE/GCSE (Maths and English) or equivalent

Desirable: - NVQ Level 2 or equivalent

Essential: - Experience of working as part of a team

Desirable: - Previous experience of working with people with mental health problems.

Essential: - Effective communication skills both verbally and written including IT literacy (MS Office).