Deputy Sister/Charge Nurse, Emergency Services

• Lead and manage a team of nurses in an allocated care of the Emergency department.
• Supervise, direct, and coordinate nursing and multidisciplinary care.
• Take charge of the Emergency department in the absence of Band 7 charge nurse/Sister.
• Advocate for patients, providing information and directing them to support services.
• Address and escalate issues or risks identified by patients and staff.
• Respect patient dignity and involve them in decision-making.
• Collaborate with carers, healthcare professionals, and other agencies for patient-focused care.
• Ensure prescribed treatments are carried out and inform the team of patient condition changes.
• Ensure safe and timely patient transfers and discharges.
• Act as a link nurse and communicate service changes.
• Deliver care based on current evidence, best practice, and research.
• Ensure effective communication with staff, patients, visitors, and external agencies.
• Ensure timely and accurate patient documentation.
• Provide patients with access to relevant health and social care information.
• Maintain patient confidentiality and professional boundaries.
• Educate patients and their carers as needed.
• Act as a preceptor/practice supervisor/assessment for staff and students.
• Collaborate with practice educators to develop Band 5 staff and HCAs.
• Participate in staff appraisals for Band 5s and HCAs after completing appraisal training.
• Contribute to and undergo annual appraisals and personal development planning.

Personal and People Development

• Educate patients and their carer(s) as required where a need has been identified
• Act as a preceptor/ practice supervisor / practice assessment for staff and students
• Work with practice educator to develop band 5 and HCAs as part of supervised practice
• Once completed staff appraisal training, participate in staff appraisal for band 5s and HCAs following discussion with band 7 appraisal lead
• Be appraised at least annually and contribute to own personal development plan (PDP)
• Successful completion of band 6 development programme within 12 months of being in post
• Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance
• Maintain a suitable learning environment
• Co-ordinate and maintain accurate records of all nurse and health care assistant training and development

Communications and Engagement

• Ensure effective communication between staff, patients visitors and outside agencies.
• Work collaboratively as required to ensure effective and efficient provision of health care services
• Use communication skills in order to convey complex and sensitive information effectively to patients, carers and other staff, overcoming any barriers to understanding and providing support during distressing or emotional events
• Ensure that patient documentation is completed correctly, appropriately and in a timely manner by all members of the nursing team
• Ensure patients are able to gain access to health and social care information and support relevant to their needs
• Provide information which enables patients to make choices about adopting a healthier lifestyle
• Ensure patient confidentiality is maintained
• Maintain professional boundaries and working relationships with patients and colleagues

• Work with team members to ensure maintenance of a clean and safe environment that is conducive to therapeutic and ethical practice
• Be accountable for and ensure own competence in practice
• Identify potential patient safety risks including falls, pressure area, absconding risks and take action as required and adhere to relevant incident reporting procedures
• Work within mental capacity act and mental health act to ensure patient safety
• Identify and manage safety risks to staff, patients and relatives considering the environment, contamination of infection and risk of violence
• Ensure the safe custody and administration of drugs in accordance with local and Trust policy and legal requirements
• Handle and dispose of all body fluids in accordance with universal precautions
• Comply and enforce information governance standards in the clinical setting
• Ensure mandatory training is kept up to date
• Ensure equipment is in safe working order and educate staff to ensure competence in its use
• Take action to avoid incidents and complaints, complete Datix should incident occur, escalate as appropriate and assist in investigations / root cause analysis
• Fully competent to recognise and rescue a deteriorating patient
• Fully competent in resuscitation and trauma, acting within latest guidelines.
• To assist and act as fire warden in absence of band 7

• Promote ideas, and initiate evidence based change management issues/projects for the department
• Be an active link nurse, communicate and act upon any change in service
• Ensure care delivered is based on current evidence, best practice and validated research when available
• Contribute to research and development programmes within the ward/department
• Participate in audit processes for monitoring and reviewing nursing quality

Provision of Care to Meet Health and Wellbeing Needs:

• Act as an advocate for the patient, providing them with information and directing them to the relevant support services where appropriate
• Take the appropriate action to address any issues or risks identified by patients and staff, escalate to lead nurse as appropriate
• Respect peoples dignity, wishes and beliefs; involve them in shared decision-making and obtain their consent before undertaking nursing procedures
• Promote and maintain a patient focused multidisciplinary approach to care in collaboration with carers, health care professionals and other agencies
• Ensure that treatments prescribed by the medical staff are carried out, and that multidisciplinary team members are informed of changes in the patients condition
• Ensure safe and timely transfer of patients in accordance with ASPH policy
• Ensure safe discharge of patients in accordance with ASPH Discharge Policy

• Lead and manage a team of nurses in all areas of the Emergency department. Supervise, direct and co-ordinate nursing and multi-disciplinary care.
• Take charge of the Emergency department in absence of band 7 charge nurse / Sister, ensure patient flow to meet four hour target.
• Identify any staff performance / capability issues, in accordance with relevant ASPH policy. Provide initial management of staff, followed by reporting issue to band 7 Sister / Charge nurse or Matron
• Identify any disciplinary issues, take immediate management of situation and report to band 7 Sister / Charge nurse or Matron

General responsibilities

• To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

Please note that adverts may close early, so early application is encouraged.

For more information about careers at ASPH please visit:www.asph-careers.org

Essential: - Experience in Emergency Care Nursing Band 5 or above; - Experience of leading a team

Desirable: - Datix investigation; - Active link role; - Teaching

Essential: - Level 1 competency; - ILS or booked to do; - TILS

Desirable: - ALS; - Level 2 trauma; - Teaching assessors course; - Masters or working towards; - Leadership course

Essential: - Able to lead/coordinate a team of nurses; - Venepuncture /cannulation; - NIV/airvo able to set up and manage; - Basic blood gas analysis

Desirable: - Advanced blood gas analysis; - Appraisal skills