Health Care Support Worker

Demonstrates care and compassion to patients, carers and relatives to help ensure high quality-person-centred patient care is delivered at all times.

Assist patients with activities of daily living. This will include all basic care including the feeding, bathing and repositioning of all patients under the supervision of a trained nurse.

Provide support to the registered nurse and, where appropriate, other members of the Clinical Team as required.

To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating patients to maximise patient care.

Maintain good relationships and an empathic approach to the patient's' family, relatives and carers and refer them to a trained nurse for any questions they may have on the client's condition or for any suggestions or complaints that they wish to raise.

Report observed changes in the patient's physical and psychological needs.

Accurately document care delivered to patients

Patient care and clinical duties

Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.

Communicates/liaises with members of the multi-disciplinary team to ensure high standards of patient care.

Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centred patient care is delivered at all times.

Assist patients with activities of daily living. This will typically include all basic care including the feeding, bathing and repositioning of the patient under the supervision of a trained Professional.

Provide support to the registered professional and, where appropriate, other members of the Clinical Team as required.

To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care.

Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to a trained professional for any questions they may have on the clients condition or for any suggestions or complaints that they wish to raise.

Report observed changes in the patients physical and psychological needs.

Policies, procedures and standards

To maintain patient confidentiality at all times and follow information governance policies and procedures.

To participate in maintaining accurate and up-to-date records, e.g. fluid intake charts to ensure effective communication.

To follow Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues.

To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Essential: - Vocational qualification at level III qualification or equivalent relevant experience (gained by on-the-job learning) and short courses.; - Care Certificate attainment; - Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English; - Basic IT Skills

Essential: - Experience of dealing with the general public.; - Experience of working in a health or social care environment.

Essential: - Ability to communicate clearly and effectively.; - A requirement to be punctual and reliable; - Ability to follow a clear instruction and feed back to senior staff.; - Effective written and verbal communication skills/literacy/ numeracy skills; - Good observation skills and recognition of the importance of reporting; - Ability to carry out assigned tasks effectively in a busy environment.; - Able to prioritise and meet deadlines.; - Ability to work as part of a team, as well as on own initiative.

Essential: - Able to work within the scope of their practice under direct and indirect supervision by the registered professional (training will be provided); - Demonstrable knowledge of equipment used in healthcare and ensure that they are compatible and in good working order and escalate any concerns to a registered professional.; - Able and willing to work flexible shift patterns, internal rotation today and night duty and unsocial hours, according to service needs