Healthcare Assistant (FTC Until April 2027)

Your Day in the Life of a Healthcare Assistant:

As a Healthcare Assistant at HealthHarmonie, you will play a vital role in supporting our services and ensuring a high-quality patient experience across our clinics.

Working within our Dermatology, Gynaecology, ENT, Ophthalmology and Urology services across Norfolk, you will work closely with clinicians and administrative teams, ensuring all patient records and data are handled accurately and efficiently.

In addition, you will enhance the patient journey by delivering a welcoming and professional experience, carrying out GDPR and relevant health and safety checks, and supporting the smooth running of clinic operations. You will assist with appointment coordination and ensure all clinical areas meet strict infection control standards to provide a safe environment for both patients and staff.

Your contribution will be essential in delivering an efficient, compassionate, and patient-focused service.

Please note our service operates seven days a week. This role requires flexibility to work across Monday to Sunday, with shifts scheduled in line with service requirements.

This is a mobile role covering clinic locations across Norfolk. While your primary clinic locations will be within the region, occasional travel to other clinic sites may be required to support service delivery.

Department: Dermatology, Gynaecology, ENT, Ophthalmology and Urology

• Must have a full UK driving licence and access to your own vehicle
• Strong attention to detail, particularly when capturing and handling patient data
• Confident using IT systems and digital platforms
• Previous healthcare or administrative experience is desirable but not essential
• A passion for delivering high-quality patient care and taking pride in your work
• Excellent communication and interpersonal skills
• Ability to work flexibly across multiple clinic locations

You will be enrolled on our comprehensive training programme from day one, which will equip you with the knowledge and technical skills required for the role.

• Contract Type: Full-Time, Fixed-Term Contract until April 2027
• Hours: 40 hours per week (including travel time)
• Working Pattern: Monday to Sunday
• Salary: £27,144 - £28,641 per annum pro rata

• Travel allowance of 55p per mile
• Ongoing support and training with opportunities to progress to NVQ Level 3
• Excellent career progression opportunities
• Quarterly bonus
• Annual leave entitlement equivalent to 25 days plus 8 bank holidays
• Pension scheme
• NHS employee discounts

By joining the HealthHarmonie family, you will be part of the essential infrastructure that delivers outstanding patient care across the UK. Whether in a clinical or administrative capacity, your role will be vital. We value innovation, a willingness to learn, and individuals who take ownership of their professional development.

Equal Opportunity Employer

HealthHarmonie is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on age, race, religion, national origin, gender identity or expression, sex, sexual orientation, marital status, veteran status, disability, or any other protected characteristic under applicable law.

We believe it is the diversity of our people that makes our organisation stronger and a more inclusive place to work.

Essential: - Experience of dealing with vulnerable patients

Desirable: - Experience of working in primary care; - Experience of working in a GP practice

Essential: - Ability to provide quality care; - Good interpersonal and communication skills

Desirable: - Basic IT skills

Essential: - GCSE grade A to C in English and Maths

Desirable: - Qualified to NVQ level 3