Healthcare Assistant

The role of Healthcare Assistant at Operose Health is a temporary position based in Nottingham with a salary range of £26,910 to £30,000. The main responsibilities include assisting with patient duties, supporting compliance with CQC outcomes, providing clinical procedures, and completing administrative tasks. The ideal candidate should have experience in a Primary Care setting, phlebotomy skills, and basic PC skills. Operose Health values caring, ambition, resourcefulness, and excellence. Employees are supported with annual leave, learning systems, professional development opportunities, and various benefit schemes.

Job title:Healthcare Assistant (Fixed term- 12 months)

Location:Broad Oak Medical Practice

Salary:Up to £30,000 depending on experience

Hours: 30 hours

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities: As a valued member of the Operose Health team, your key duties will include:

• Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care.
• Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained.
• You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy.
• Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care.
• Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.

Ideal Candidate: What we look for in new colleagues:

• Experience in a Primary Care setting and phlebotomy.
• Able to work within processes, procedures and maintain confidently and data security.
• Must be able to adapt with changing priorities and be personable, polite and patient with our patients.
• Must have basic PC skills such as Word, Excel and email.
• Ability to use own judgement and be aware of professional boundaries they are working to.

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Operose Health is dedicated to delivering large-scale primary care with a focus on improving access, outcomes, and patient experiences. As part of the Operose Health team, employees are encouraged to embody the organisation's core values, which include compassion, ambition, resourcefulness, and a commitment to excellence. The organisation supports its staff with various benefits including annual leave, a car benefit scheme, and professional development opportunities. Operose Health strives to enhance the quality of its services and remain a front-runner in revolutionising primary care for patients across its network.

Essential: - Experience in a Primary Care setting, experience in phlebotomy, ability to maintain confidentiality and data security, basic PC skills