House Keeper

As a Housekeeper, you will work closely with healthcare and prison teams to support the smooth day-to-day running of clinical areas. Your responsibilities will include:

• Ordering and maintaining clinical and non-clinical stock
• Replenishing supplies across healthcare areas
• Managing store rooms and stock rotation
• Reporting repairs, maintenance issues and environmental concerns
• Supporting healthcare teams to maintain clean, safe and welcoming environments
• Safely transporting stock and supplies across the prison sites
• Working collaboratively with prison staff and healthcare professionals to ensure services run efficiently

What We're Looking For We are seeking someone who has:

• Good organisational and communication skills
• Basic IT skills including Microsoft Word, Excel and email
• Ability to work independently and manage competing priorities
• Strong attention to detail
• A positive and flexible approach to work
• Experience within a healthcare, stores, facilities or customer-focused environment is desirable
• NVQ Level 3 or equivalent experience, skills and knowledge is desirable

The Housekeeper plays a vital role in supporting the day-to-day delivery of healthcare services across HMP Rochester and HMP Cookham Wood. Working as part of the integrated healthcare team, you will help maintain a clean, safe, organised and welcoming clinical environment, ensuring healthcare staff have the supplies, equipment and resources needed to deliver high-quality patient care.

You will be responsible for managing and maintaining stock levels across clinical areas, ordering supplies, receiving deliveries, replenishing stores and ensuring stock is stored safely and efficiently. The role involves working closely with healthcare staff, prison operational teams and external suppliers to ensure services run smoothly and efficiently.

• Support the day-to-day organisation of offender healthcare services across both prison sites.
• Maintain clean, safe and welcoming healthcare environments for patients, staff and visitors.
• Order, receive, monitor and replenish clinical and non-clinical supplies across healthcare departments.
• Manage stock levels, rotate stock appropriately and ensure items are stored correctly.
• Operate stock management and ordering systems, including Cardea.
• Transport stock, equipment and supplies safely throughout the prison establishments.
• Liaise with prison gate staff regarding deliveries, visitors and collections.
• Ensure store rooms are organised, maintained and fully stocked.
• Order cleaning materials, consumables and equipment in line with Trust procedures.
• Investigate and resolve stock discrepancies, escalating concerns where necessary.
• Assist with environmental audits and support implementation of recommendations.
• Report maintenance issues, equipment faults and repair requirements to the appropriate departments.
• Maintain accurate records and monitor maintenance requests to ensure timely resolution.
• Ensure the safe disposal of waste, including clinical waste, in accordance with policies and procedures.
• Communicate effectively with patients, healthcare professionals, prison staff and administrative teams.
• Attend team meetings, mandatory training and service updates as required.
• Carry and respond to radio communications when required.
• Identify and report risks or concerns to senior healthcare staff

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

• Proof of right to work documentation
• Proof of ID, needs to include 1 photographicID
• Proof of address documentation
• Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care

Essential: - oFunctional English and Maths; - oIT skills such as Cardea, Excel, and Microsoft word. NVQ 3 or equivalent, relevant certification or equivalent experience, skills, and knowledge.

Essential: - oExperience in stores and requisitions desirable.; - oExperience in clinical setting or equivalent.

Essential: - oComputer literacy; - oCommunication and relationship skills; - oWorks autonomously.; - oInterpersonal skills; - oAnalytical and judgemental skills such as problem solving and implementing solutions. Decision making and identifying key factors of procurement.; - oPlanning and organisational skills; - oAdmin/clerical skills; - oAbility to work effectively as a team