Maternity Clinical Support Worker

Provide care to woman and babies in support of the midwife and undertake personal care duties for woman and babies in hospital, working as part of a multidisciplinary team.

Clinical

• Assist and support mothers in feeding their babies.
• Assist mothers in caring for babies e.g. nappy changing, bathing.
• Provide and receive information using communication skills and empathy.
• Clean beds, trolleys, rooms and undertake general housekeeping duties.
• Under the supervision of a midwife, assist the mother in bathing / shower following delivery.
• Transfer postnatal women from the delivery suite to the maternity ward as required.
• Bed bath women after a caesarean section as requested.
• Remove catheters and cannulae as requested.
• Deliver food to women, ensuring high standard of hygiene.
• Report any problems or concerns to midwives.
• Escort women to other departments as required.
• Undertake cleaning, tidying, assisting midwives with delivery trolleys, beds etc.
• Participate in emergency skill drills to familiarise in prompt action/ treatment in emergency situations.
• Ensure safe use and maintenance of designated equipment e.g. blood glucose machine, fridges and domestic appliances.
• Comply with infection prevention and control procedures at all times.
• Comply with responsibility to safeguard children, ensuring attendance at appropriate training.
• Take personal responsibility for putting the person receiving care first and challenge poor care/practise, doing so as soon as any shortcomings are seen.

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Essential: - Level 3 vocational qualification OR short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;; - Theoretical knowledge; - Experience of a range of care and related procedures; - Clinical observations; - Knowledge of data protection legislation and health and safety at work legislation; - National Care Certificate or commitment to complete within 12 weeks of commencing employment; - Numeracy and Literacy Level 2

Desirable: - Undertaken relevant additional training for Clinical Support Workers

Essential: - Experience or working in health and social care; - Experience of undertaking and recording clinical observations and escalating changes or findings; - Working knowledge of legislation underpinning care provision; - Understanding of the importance of robust, accurate, clear, timely documentation; - Insight into behaviours and skills of a carer and the need for effective team work; - Knowledge of safeguarding; - Understanding work related boundaries; - Awareness of GDPR and the need for confidentiality

Desirable: - Familiarity with current NHS and social care policies; - Computer skills; - Clinical policies and procedures; - Evidence of understanding Trust Business; - Experience of working in the Trust previously

Essential: - Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication; - Time-keeping, planning and prioritisation skills; - Basic IT skills to use electronic patient records and other Trust systems; - Analytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics; - Attention to detail; - Ability to use initiative appropriately; - Ability to demonstrate the compassionate values and behaviours needed for dignified care; - Desire to encourage and support patients to remain as independent as possible; - Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals; - Caring and empathetic; - Motivated with a pro-active approach; - Ability to work independently and as part of a team; - Committed to providing high quality patient care; - Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care; - Personal resilience; - Ability to work calmly and effectively under pressure; - Presents self as courteous, respectful and helpful and understands importance of professional image; - Reliable, adaptable and dependable

Desirable: - Keyboard skills; - Venepuncture