Medical Secretary

To support the Administration functions of Specialist services (MSK, Physio, MSK Triage, ENT) ensuring that the administrative needs of the services are achieved to the required standards. To assist with the Reception Team with covering the reception desk as and when needed and answering patient calls.

To drive the delivery of efficient and accurate processing in the management of the patient journey from triage, diagnostic management, onward referral, typing of reports/letters to discharge.

To establish and maintain communication with key stakeholders for the services - Primary Care referrers, clinicians, secondary care and independent providers.

To ensure patients and all contacts to the service are dealt with in a friendly and professional manner and that the experience is positive.

Ensure patient pathways meet the Triage target and 18 week Referral to Treatment target (RTT)

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

Essential: - Flexibility; - Able to perform under pressure; - Attention to detail

Essential: - Knowledge of Microsoft office including word and excel

Desirable: - Sys1 knowledge or other clinical patient record system.

Essential: - NVQ level 3 or equivalent in office procedures

Essential: - Demonstrate ability to work as part of a team; - Recent experience of working a customer focused role; - Ability to use own iniative

Desirable: - Experience in a healthcare setting; - Experience of working in a comparable role