Outpatient Booking Clerk

To work as part of the Outpatient Booking Team to plan, book and schedule outpatient appointments ensuring that both Government and Trust targets are met.

Managing all new and follow up waiting lists ensuring appropriate prioritisation of patients including giving patients a choice of day and time where possible.

Dealing with all administrative enquiries including face to face, incoming calls and emails and assisting patients and staff with booking/re-booking appointments.

Macclesfield District General Hospital is a busy district general hospital situated in Cheshire, close to the beautiful Peak District and within easy reach of the centre of Manchester.

Please note that Skilled Worker visa sponsorship is not available for this post.

Applicants must therefore have the right to work in the UK without requiring Skilled Worker visa sponsorship for this role. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Essential: - 5 GCSE's grade C (4) or equivalent (must include English); - Working towards NVQ (National Vocational Qualifications) Level 3 or equivalent experience

Desirable: - ECDL (European Computer Driving Licence)

Essential: - Previous office admin experience

Essential: - Knowledge of hospital patient administration systems or other computer-based systems for making appointments; - Working knowledge of Windows and Excel packages; - Knowledge of office procedures; - Sound understanding of confidentiality and Data Protection Act 1998; - Awareness of current NHS policies, priorities and targets; - Strong written and verbal communication skills and an ability to deal with sensitive issues; - Customer care; - Keyboard skills

Essential: - Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.

Essential: - Please refer to the Job Description and Person Specification for further details