Patient Services Administrator-Ophthalmology
East and North Hertfordshire Teaching NHS TrustStevenage, East of England
Overview
This is a NHS role (permanent) with East and North Hertfordshire Teaching NHS Trust based in Stevenage. The advertised salary is £25,760 to £27,476. Applications close on 3 November 2026. GovJobs has indexed this vacancy from its official source — use the apply button to view the full advert and apply directly.
Job description
We are recruiting for a Patient Services Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary serv...
This involves booking clinics, answering the phone, providing reception cover for clinics.
Cashing out clinics, liaising with clinicians and other staff to ensure smooth running of the department.
Report potential concerns regarding clinic availability to the line manager, anticipating future needs to ensure demands on the Lister Treatment Centre are met.
Confirm the validity and accuracy of patient demographics and update appropriate systems.
Monitor IT systems for potential duplicate entries or related referrals and take remedial action as necessary.
Use the PAS system, Choose and Book software to receive and manage referrals, support choice offers and book appointments.
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Essential: - NVQ level 3 or equivalent
Desirable: - ECDL
Essential: - Ability to work in a busy office Environment; - Keep accurate and complete records consistent with legislation, policy and procedures
Desirable: - Experience of NHS patient records processes; - Understanding of NHS/ procedures
Essential: - Good keyboard skills; - Excellent IT skills; - Communicate with a range of people on a range of matters in a form appropriate to them and the situation; - Assist with Improving communication
Desirable: - Knowledge of NHS PAS systems; - Knowledge of Choice and waiting time targets
Essential: - Understanding of, and commitment to, equality, diversity and inclusion; - Role model our Trust values every day
How this role compares
We hold 893 NHS vacancies in East of England that publish a salary, and their median advertised starting figure is £39,959. This role pays less than about 90% of them.
There are 13,012 NHS roles open across the UK on GovJobs right now, 1,295 of them in East of England.
You have 13 days left to apply. NHS adverts we hold typically run for around 46 days, so this is a shorter window than usual.
East and North Hertfordshire Teaching NHS Trust has 30 other vacancies open on GovJobs, with a breakdown of what they pay and the kinds of roles they recruit for.
These figures are calculated from the vacancies GovJobs currently holds, not from official pay statistics. They are a guide to the market, not a valuation of this post.
How to apply
GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Nhs Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.
This listing was last checked on 21 Oct 2026, 06:06. If the official advert has changed or closed, report it and we will review the listing.
Why this listing is on GovJobs
GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.
The source for this role is Nhs Jobs. Applications stay on the official employer or source website, not on GovJobs.