Phlebotomist

Working as part of our multidisciplinary team, you will

be responsible for providing a safe, efficient and compassionate phlebotomy

service to our patients.

The following are the

core responsibilities of the Phlebotomist. There may be on occasion, a

requirement to carry out other tasks; this will be dependent upon factors such

as workload and staffing levels:

Obtain patient consent for the collection of

blood samples.

Perform venepuncture in accordance with local

policies and procedures.

Maintain accurate patient records using

SystmOne.

Ensure the correct labelling, packaging and

storage of samples for transportation to the laboratory.

Work collaboratively within the wider practice

team.

Recognise and escalate safeguarding concerns

appropriately.

Act as a chaperone when required.

• Maintain

stock levels within clinical rooms.

Perform Urinalysis

In addition to the primary responsibilities, the

healthcare assistant may be requested to:

Participate in practice audit as directed by the

audit lead

Participate in local initiatives to enhance

service delivery and patient care

Support and participate in shared learning

within the practice

Complete opening and closing procedures in

accordance with the duty rota

Support infection prevention and control

procedures.

Promote patient wellbeing and provide

opportunistic health advice where appropriate.

Norfolk Primary Care Ltd is a Community Interest Company. It was established to:

• Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
• Help with challenges identified by practices workload, GP recruitment, sharing best practice.
• Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
• Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
• Work within health systems to provide patient care in innovative and solution-focused ways.
• We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.

If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.

Essential: - Experience of working with general public; - Experience of working in a healthcare setting; - Venepuncture

Desirable: - Experience of working in a primary care environment; - Chaperone procedure; - Ability to record accurate clinical notes

Essential: - Excellent communication skills (written and oral); - Strong IT skills; - Clear, polite telephone manner; - Effective time management (planning and organising); - Ability to work as a team member and autonomously; - Good interpersonal skills; - Ability to follow clinical policy and procedure; - Polite and confident; - Flexible and cooperative; - Motivated; - Problem solver with the ability to process information accurately and effectively, interpreting data as required; - High levels of integrity and loyalty; - Sensitive and empathetic in distressing situations; - Ability to work under pressure and in stressful situations; - Effectively able to communicate and understand the needs of the patient; - Commitment to ongoing professional development; - Effectively utilise resources; - Punctual and committed to support the team effort

Desirable: - Competent in the use of Office and Outlook; - EMIS / SystmOne / Vision user skills

Essential: - Healthcare qualification (level 3 or 4) or working towards gaining equivalent level; - Phlebotomy certification