Receptionist Administrator
East Kent Hospitals University NHS Foundation TrustCanterbury, South East
Overview
This is a NHS role (permanent) with East Kent Hospitals University NHS Foundation Trust based in Canterbury. The advertised salary is £25,272. Applications close on 22 November 2026. GovJobs has indexed this vacancy from its official source — use the apply button to view the full advert and apply directly.
Job description
Duties include manning reception, booking of outpatient appointments, distributing internal and external mail, ensuring that clinical documentation is...
Provide reception duties for outpatient clinics, operating PAS to ensure all data is collected and recorded in accordance with Trust guidelines.
Ensure referrals and appointments are made accurately - ensuring all databases are kept up to date and all clinical staff are made aware of non-attending patients. Sending out letters where appropriate.
Deal with internal and external enquiries in a polite and courteous manner in what may sometimes be difficult circumstances. Dealing with phone enquiries and where necessary passing on details to relevant members of staff.
Manage in-coming and out-going post and distribute appropriately.
Cache up clinics and rebook appointments where necessary. Highlighting any non-attenders and recording RTT pathway.
Arrange bone marrow aspirates and circulate lists when required.
Overseeing the department stationery supply, re-ordering on the appropriate systems as and when necessary.
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Essential: - Basic numeracy & literacy; - Educated to GCSE level with A-C grades in English and Maths or equivalent qualifications
Essential: - Good communication Skills (both written and verbal); - Previous Customer Service; - Good interpersonal skills; - Ability to work both independently and as part of a team; - Ability to prioritise workload; - Ability to adapt to change and willingness to improve service
Essential: - To be aware of and adhere to the Trust's Values; - Strong sense of commitment to openness, honesty and integrity in undertaking the role
Essential: - High level of work organisation, self-motivation, drives for performance and improvement; - Reliable and flexible in approach and attitude
How this role compares
We hold 1,159 NHS vacancies in South East that publish a salary, and their median advertised starting figure is £39,959. This role pays less than about 94% of them.
There are 11,917 NHS roles open across the UK on GovJobs right now, 1,827 of them in South East.
You have 11 days left to apply. NHS adverts we hold typically run for around 30 days, so this is a shorter window than usual.
East Kent Hospitals University NHS Foundation Trust has 33 other vacancies open on GovJobs, with a breakdown of what they pay and the kinds of roles they recruit for.
These figures are calculated from the vacancies GovJobs currently holds, not from official pay statistics. They are a guide to the market, not a valuation of this post.
How to apply
GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Nhs Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.
This listing was last checked on 11 Nov 2026, 07:05. If the official advert has changed or closed, report it and we will review the listing.
Why this listing is on GovJobs
GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.
The source for this role is Nhs Jobs. Applications stay on the official employer or source website, not on GovJobs.