Support Secretary, Trauma and Orthopaedics

• Administration skills
• To be thorough and pay attention to detail
• The ability to work well with others
• The ability to use your initiative
• Excellent knowledge of English language

• Transcribing dictations
• Answering the telephone and making calls
• Using office equipment like photocopiers
• dealing with emails
• Filing documents
• Making appointments

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Essential: - oNVQ 2 in Administration or equivalent oRSA/OCR II or equivalent typing/word processing oBasic level in literacy and numeracy

Essential: - oExperience in customer facing role

Essential: - oWorking knowledge of Microsoft Outlook, Word and Excel. oGood understanding of general office procedures

Desirable: - oAwareness of current issues within the NHS

Essential: - oMaintains a high level of accuracy oGood level of verbal and written communication oGood organisation skills oEmpathetic approach in resolving enquiries oAble to prioritise and organise own workload oAble to track information oAble to recognise issues and refer where appropriate

Desirable: - oAudio-typing skills oExperience of NHS IT systems

Essential: - oEvidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. oFor posts with managerial responsibility only Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)