Training and Resource Planner

This exciting opportunity is ideal for somebody who is committed and willing to go the extra mile to help support our organisation’s development, as well as their own professional and personal development.

The opportunity involves providing daily co-ordination of all operational resources across Greater Manchester, giving organisational and general support for colleagues and external customers around operational cover within GMFRS. This will include managing rosters and availability of operational staff in a highly effective and busy team and working alongside all levels of operational staff across the organisation.

Our ideal candidate will be passionate about helping people. Having excellent communication skills is essential for this position as you will be dealing with internal employees and external customers on a regular basis. You need to be able to use your own initiative when it comes to implementing new ideas that help with the development of our team as well as our future workforce.

If you are keen to learn, enjoy working in a team, enjoy a challenge and have good people and organisation skills, this would be the perfect opportunity for you to develop and build the route to a career in Emergency Response.

If you welcome responsibility, are highly organised and are able to prioritise tasks effectively and efficiently, we would love to hear from you!

• Complete training course coordination which includes liaison with the Resourcing team, generating nominations through our internal system, delegate communication, booking of Corporate Trainers, booking facilities, catering and vehicles, contacting and liaising with suppliers and the recording of training.
• Liaison with senior officers to discuss and advise on upcoming and forecasted issues.
• Ensuring training / organisation rules are followed when planning training in order to ensure that Operational cover is maintained throughout.
• Ensuring the correct personnel are on the right courses and that their training expiry dates do not overrun, monitoring waiting lists and Organisational dispositions, creating nominations and issuing correct up-to date joining instructions, managing cancellation requests, updating attendance records and checking evaluation returns and responses.
• Provide a point of contact, proactively responding to training activity queries in a timely manner through various methods of communication (telephone, email, MS teams).
• Raising orders on our internal system, contacting suppliers to arrange deliveries, and ensuring the correct budgets codes are used.
• Creating and maintaining databases to record training information which helps with the coordination of training. e.g. Change/Cancellation database, Trainer Skills database, Corporate Trainer Roster, Training Schedule, retirement / future movements databases.
• To represent the Service Delivery directorate in a professional and respectful manner.
• To always remain confidential and comply with the Data Protection Act.
• Responsible for the management of the shared mailbox and dealing with telephone queries.
• Shift working of 7.25 hours on a shared rota between the hours of 0800-1700

In return for your efforts, we can offer a fantastic working environment with a motivated team who are committed to delivering an efficient and effective service.

Greater Manchester Fire and Rescue Service is one of the largest Fire and Rescue Services in the UK with over 2,000 employees and 41 fire stations. Our purpose is to ensure that we save, protect and improve the quality of life of the people in Greater Manchester.

As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Recourses; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

To find out more about working for us please click here: https://www.greatermanchester-ca.gov.uk/

Supporting Documents

↗ Training & Resource Planner Role Profile