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Waiting List Officer - Surgical Admissions

East and North Hertfordshire Teaching NHS TrustStevenage, East of England

Salary
£25,760 to £27,476
Contract
Fixed-Term
Location
Stevenage
Closes
2 November 2026

Overview

This is a NHS role (fixed-term) with East and North Hertfordshire Teaching NHS Trust based in Stevenage. The advertised salary is £25,760 to £27,476. Applications close on 2 November 2026. GovJobs has indexed this vacancy from its official source — use the apply button to view the full advert and apply directly.

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Job description

We are recruiting for a Waiting List Officer - Surgical Admissions who shares our vision to be trusted to provide consistently outstanding care and ex...

As a Waiting List Officer within Elective Planned Care, you will play a key role in supporting patient pathways from referral through to admission for surgery.

Your responsibilities will include managing waiting lists, booking patients into theatre sessions, coordinating admissions and pre-operative assessment appointments, and ensuring patient information is maintained accurately on Trust systems.

You will work closely with Consultants, Theatre Teams, Pre-Operative Assessment, Service Managers and patients to ensure the smooth delivery of elective care services. The role involves monitoring patient pathways, supporting compliance with RTT and cancer waiting time standards, responding to patient enquiries, and helping to maximise the utilisation of theatre capacity.

Working as part of a busy and supportive team, you will provide cross-cover across multiple specialties and contribute to delivering a high-quality, patient-focused service while supporting the Trust's elective recovery and performance objectives.

The Waiting List Team book all elective surgery for our patients, ensuring that waiting times are fair and equitable and in order of clinical urgency.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

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We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Essential: - Good General Education; - Numerate; - Keyboard Skills; - Computer Literate; - GCSE or equivalent

Essential: - Previous experience of dealing with the general public, reception and office work.; - Email, Microsoft Word/Excel

Desirable: - NHS administration experience; - Experience of iPM PAS - Patient administration System and Bluespier - Theatre System

Essential: - Able to demonstrate good communication skills - verbal, listening and written; - Able to prioritise workload; - Ability to work in a team; - Able to work without direct supervision

Essential: - Understanding of specific Waiting List targets

Desirable: - Some understanding of medical terminology and surgical procedures

Essential: - Understanding of, and commitment to, equality, diversity and inclusion; - Role model our Trust values every day

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How this role compares

We hold 893 NHS vacancies in East of England that publish a salary, and their median advertised starting figure is £39,959. This role pays less than about 90% of them.

There are 13,012 NHS roles open across the UK on GovJobs right now, 1,295 of them in East of England.

You have 12 days left to apply. NHS adverts we hold typically run for around 46 days, so this is a shorter window than usual.

East and North Hertfordshire Teaching NHS Trust has 30 other vacancies open on GovJobs, with a breakdown of what they pay and the kinds of roles they recruit for.

These figures are calculated from the vacancies GovJobs currently holds, not from official pay statistics. They are a guide to the market, not a valuation of this post.

How to apply

GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Nhs Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.

This listing was last checked on 21 Oct 2026, 06:09. If the official advert has changed or closed, report it and we will review the listing.

Why this listing is on GovJobs

GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.

The source for this role is Nhs Jobs. Applications stay on the official employer or source website, not on GovJobs.

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