Ward Team Administrator

Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, an interestin working in a health care setting and a 'can do' attitude.

The Ward Team Administrator role is pivotal in the day-to-day operations of the ward teams. As part of this role, you will work closely with the Nursing team, Consultants, Medics and the wider Roseberry Park teams to provide the best possible care to the service user(s).

We are looking for someone who is able to multitask in a busy environment, communicate confidently, prioritise their workload, meet deadlines and build strong working relationships with a variety of people.

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Essential: - Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.; - Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.

Desirable: - Level 3 in Business Administration.; - RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

Essential: - Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).; - Customer Service experience (face to face, answering calls, correspondence).; - Experience of organising completing demands and workloads.; - Experience of setting up and maintenance of administrative systems and processes.; - Experience of working autonomously and proactively.

Desirable: - Experience of supporting/supervising staff.; - Experience of handling monies and working within financial guidelines.

Essential: - Comprehensive knowledge of Microsoft Office applications.; - Understanding of data protection and the need for confidentiality and how to maintain this.; - Knowledge of office systems and processes

Desirable: - Knowledge of NHS systems