Care Co-ordinator (Level 1) - Reablement

All applicants must have a full UK driving licence and the use of a vehicle for work purposes.

Are you a person who is driven and motivated and wants to make a positive difference to a vulnerable adult?

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person-centred innovative services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives. We value all our staff and believe investing in them through training and development forms the foundation to deliver excellence in care. A career with us not only makes a difference to our customers lives but can also be life changing for you.

The professional positions advertised have arisen as a result of investment in and development of our service in Reablement. The post involves supporting adults who are recovering from illness and or trauma to recover and to gain independence through meaningful activity. Customers can be referred to Reablement from hospital or their own home, and referrals are made via professionals within the City. The service is fast paced as Reablement is time limited up to a period of 6 weeks. Our customers are often frail and frequently have more than one health condition, including varying degrees of physical and cognitive impairment. The care team works closely with our well established Multi-Disciplinary Team members including Social Workers, Therapists, Community Nurses and the Community Stroke Team. These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service.

The role of the Care Coordinator (Level 1) is central to the delivery of excellent customer care and involves supporting the Team Leader to assess and manage cases with a degree of complexity and risk, and support to maintain or improve the well-being of customers. To provide and promote person-centred care and support to vulnerable customers who require differing levels of support to meet a range of complex social and health needs. To support a team, providing care and support to enable people to achieve their maximum level of independence through appropriate physical, emotional and psychological support including intimate personal care, support with basic health needs, practical tasks, appropriate communication and community involvement. This includes following therapy plans, and the use of innovative technology, for which training is also provided. The team prides itself on offering excellent customer experiences and support, at what can be a difficult time for customers and their family/carers.

We are keen to recruit Care Coordinator's (Level 1) who will join the established team to support the development of the service, mentor colleagues and ensure the Companies values are at the heart of everything we do.

Our values are:

• Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within
• Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others
• Integrity – We will act fairly, ethically, professionally and openly in all we do
• Caring – We will provide safe, caring and personal services that support, protect and enable out customers to live fulfilling lives
• Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders
• Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.

The role of professional support is extremely rewarding and in return we offer:

• Induction which will support you in your own personal development.
• We offer 32 hours per week
• A starting salary of £26,403 - £28,142 (pro rata if working less than 37 hours per week) (pay award pending)
• Designated rota pattern including daytime, evenings, weekends, and Bank Holidays
• Excellent training opportunities
• A pension scheme
• Generous annual leave entitlement
• Career development opportunities
• A positive and rewarding job role and culture
• Probationary period
• Regular 1-1 supervision
• Annual appraisal Applicants

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder. We will contact candidates to arrange an appropriate time to carry out an interview. If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check.

For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk