Clerical Officer

The Radiology Department is looking to recruit an enthusiastic and motivated person to join our admin team based in the Royal Liverpool University Hospital. The post will also involve working as part of our reception team encompassing all the departments of the Directorate. Candidates must possess excellent organisational, communication and IT skills to be able to provide an optimum level of customer service to patients, both in person and over the telephone, and to other users of the service. The post holder must be self-motivated, work well under pressure and enjoy working with a diversity of peopleThe successful candidate will work in a friendly environment with a proactive team who will assist in your personal development. You should have a kind, efficient and respectful approach and will need to be able to remain calm and professional in this busy Imaging Department.

To carry out administration duties, inputting and extracting data onto the patient administration system (PAS) and the departmental CRIS system (Computerised Radiology Information System, CRIS) and to search the patient database for existing records, ensuring all records are accurate and up to date. Reception duties for all areas of the Radiology department, including enquiries from medical staff, other hospitals, GP's and members of the public. Dealing with telephone and direct communication enquiries from the public and other health professions. Co-operation with and provision of assistance where necessary to all medical, nursing and other hospital staff.

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Maintain a high standard in all aspects of work.

To rotate to all areas of the Radiology department including Main X-Ray, CT/MR, Ultrasound, A&E X-Ray, and Interventional Theatres.

To input and extract data onto the patient administration system (PAS) and the departmental RIS system (Computerised Radiology Information System, CRIS), and to search the patient database for existing records, ensuring all records are accurate and up to date.

Reception duties for all areas of the Radiology department, including enquiries from medical staff, other hospitals, GPs and members of the public.

Dealing with telephone and direct communication enquiries from the public and other health professionals.

Cooperation with and provision of assistance where necessary to all medical, nursing and other staff.

Flexible working - 37.5 hours per week - Sunday - Saturday.

For full duties please refer to the attached job description

Maintain a high standard in all aspects of work.

To rotate to all areas of the Radiology department including Main X-Ray, CT/MR, Ultrasound, A&E X-Ray, and Interventional Theatres.

To input and extract data onto the patient administration system (PAS) and the departmental RIS system (Computerised Radiology Information System, CRIS), and to search the patient database for existing records, ensuring all records are accurate and up to date.

Reception duties for all areas of the Radiology department, including enquiries from medical staff, other hospitals, GPs and members of the public.

Dealing with telephone and direct communication enquiries from the public and other health professionals.

Cooperation with and provision of assistance where necessary to all medical, nursing and other staff.

Flexible working - 37.5 hours per week - Sunday - Saturday.

For full duties please refer to the attached job description

• G.C.S.E. or equivalent
• NVQ Level 2 in Customer Care

• Used to working in an office/multi disciplinary environment
• Previous NHS experience

• Knowledge of Patient Administration System

• Computer skills
• Good communication and interpersonal skills

• G.C.S.E. or equivalent
• NVQ Level 2 in Customer Care

• Used to working in an office/multi disciplinary environment
• Previous NHS experience

• Knowledge of Patient Administration System

• Computer skills
• Good communication and interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital

Prescot Street

Liverpool

L7 8XP

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital

Prescot Street

Liverpool

L7 8XP

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)