Digital Systems Administrator
Sunderland City CouncilCulture House, North East
Overview
This is a local council role (permanent, part time) with Sunderland City Council based in Culture House. The advertised salary is Grade 4 (SCP 12 - 17) £28,598 - £31,022 pro rata. Applications close on 2 September 2026. GovJobs has indexed this vacancy from its official source — use the apply button to view the full advert and apply directly.
Job description
We are seeking a highly organised and digitally confident Digital Systems Administrator to support the operation of Culture House. This role will lead on the day-to-day administration and optimisation of key digital systems, ensuring they are effectively managed across ticketing, website content, event scheduling, and customer engagement. You will play a vital role in supporting a seamless and high-quality digital experience for audiences, partners, and staff.
The post will also support the wider Creative Smart City Hub Library services, ensuring digital systems are effectively aligned across cultural, library, and community-facing activity.
Key Tasks
- Administer and maintain ticketing and CRM systems (Spektrix)
- Manage and update website content via WordPress, ensuring accuracy and usability
- Support event scheduling, planning, and data management using Artifax
- Ensure integration and consistency across digital systems and platforms
- Coordinate event listings, digital content, and customer communications
- Produce reports and insights to support performance monitoring and audience development
- Provide systems support across Culture House, the Creative Smart City Hub Library services
- Work collaboratively across teams to ensure smooth operational delivery
- Contribute to continuous improvement of digital systems and processes
We are looking for someone who:
- Has hands-on experience with Spektrix, WordPress, and Artifax
- Has experience managing digital systems within a busy venue, cultural, library, or events environment
- Is highly organised, with excellent attention to detail
- Is confident working across multiple systems and priorities
- Takes a proactive and solutions-focused approach
- Communicates effectively and works well as part of a team
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk
Please note that CVs are not accepted.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
How this role compares
There are 4,945 council roles open across the UK on GovJobs right now, 555 of them in North East.
You have 3 days left to apply. Council adverts we hold typically run for around 26 days, so this is a shorter window than usual.
Sunderland City Council has 23 other vacancies open on GovJobs, with a breakdown of what they pay and the kinds of roles they recruit for.
These figures are calculated from the vacancies GovJobs currently holds, not from official pay statistics. They are a guide to the market, not a valuation of this post.
How to apply
GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Northeast Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.
This listing was last checked on 28 Aug 2026, 15:09. If the official advert has changed or closed, report it and we will review the listing.
Why this listing is on GovJobs
GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.
The source for this role is Northeast Jobs. Applications stay on the official employer or source website, not on GovJobs.