People Coordinator

As a valued member of the Operose Health team, your key duties will include: Supporting the HR Specialists team with Employee Relations activities, acting as first line support for line managers and employees in respect of any queries. Supporting the HR Specialists team with mobilisations and demobilisation of sites (producing data, letters and documents for TUPE in and out). Providing advice, guidance, and support to employees as required in line with policies. Regularly reviewing the volumes of queries received by HR and producing KPIs setting out any trends. Processing all transactional queries in respect of personal contractual entitlements (holiday, sickness, maternity etc.) as well as updating current employee personnel files. Supporting the employee lifecycle process by drafting contracts, contract variations, job descriptions and letters.

Job title: HR Coordinator(6 months fixed term contract)

Location:Remote with travel as required

Salary:Up to £26,500 depending on experience

Hours:37.5

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities: As a valued member of the Operose Health team, your key duties will include:

• Support the HR Specialists team with Employee Relations activities, acting as first line support for line managers and employees in respect of any queries.
• Support the HR Specialists team with mobilisations and demobilisation of sites (producing data, letters and documents for TUPE in and out).
• Support in providing advice, guidance and support to employees as required in line with policies.
• Ensure regular review of the volumes of queries received by HR and produce KPIs setting out any trends as required.
• Process all transactional queries in respect of personal contractual entitlements (holiday, sickness, maternity etc) as well as updating current employee personnel files.
• Support the employee lifecycle process by drafting contracts, contract variations, job descriptions and letters as required in accordance with the relevant process.
• Complete data cleansing activities on data held on personnel files and HR Shared Server to ensure its accuracy and maintain an orderly e-filing system.
• Conduct personnel file audits chasing missing documents, completing files, scanning and uploading to the electronic files.
• Maintain compliance documents in line with Group policies and processes, administering the Disclosure and Barring Service checks as required, checking Professional registrations (GMC/NMC) annually for all clinicians and chasing updated documents including indemnity certificates and work visas.
• Producing documents such as org charts, sickness reports and KPI reports as required.

• A rewarding career making a positive impact on peoples lives.
• A competitive salary and benefits package.
• In house development giving the opportunity to grow both personally and professionally.
• 27 days annual leave plus bank holidays.
• Salary sacrifice schemes.
• EAP.

Operose Health is committed to delivering great primary care by improving access, outcomes, and patient experience. As a company, we provide local primary care services at scale, aiming to enhance the quality of care for our patients. Our team members embody our core values of caring, ambition, resourcefulness, and excellence. We are dedicated to supporting and empowering our colleagues to be the best they can be. Our organisation is passionate about transforming the patient experience and redefining the future of primary care, always striving to deliver the highest standards of service and care.

Essential: - Candidates must have experience in human resources coordination roles, particularly in supporting employee relations activities. Familiarity with policies and procedures related to employee lifecycle management is crucial. Strong communication and organisational skills are essential for handling queries, drafting contracts, and maintaining personnel files. An understanding of compliance and data management, including the administration of Disclosure and Barring Service checks, is necessary for this role.