Public Realm Administrator

This is predominantly a support role for the Operational Teams, answering queries as first point of contact, transferring or signposting the customer to colleagues or external sources where appropriate.  This may be by telephone, e-mail or through our workflow software system.

You will also be raising requisitions via the finance system and progressing through to payments, speaking with suppliers and other teams when needed as well as other general administration duties.

We are looking for a flexible team player who is organised and able to multi-task and work at pace.

Attention to detail will be key and there is a need for experience in using Microsoft Office including the ability to use Word, Outlook and Excel.

You will have good communication skills; both written and verbal.

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information, visit our Employee Benefits page.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

For more information

For an informal discussion or to learn more about hybrid working for this role, please contact Jade Yeo by either calling 01449 724667 or emailing: jade.yeo@baberghmidsuffolk.gov.uk.

Please read the Job Description and Person Specification (pdf) and the Addendum (pdf) before applying for this job opportunity.

Closing date: 5pm, 17 September 2026

• application form is fully completed, including employment and education history
• supporting statement clearly addresses how you meet the criteria in the Person Specification

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.