Senior Team Administrator

We are seeking a full-time Senior Team Administrator to join our dynamic Business Support Team within the Children, Families & Lifelong Learning directorate. This is a varied and rewarding role where you will play a key part in supporting education services and ensuring smooth, efficient processes for frontline teams.

As a Senior Team Administrator, you will work collaboratively with education professionals and partner agencies to deliver timely and accurate support. You will manage complex workflows, ensuring priorities are met and processes run seamlessly. You will guide and support junior colleagues, fostering a positive and productive team environment.

• Processing referrals and distributing reports.
• Liaising with professionals across Education and external agencies.
• Maintaining accurate records, spreadsheets, and databases.
• Responding to telephone enquiries and providing clear, professional communication.
• Taking and distributing meeting notes promptly to all relevant parties.
• Monitoring timescales and providing performance information to support service delivery.

We are looking for someone who is highly organised, proactive, and confident in managing priorities and meeting deadlines. You will be skilled at using your initiative, identifying opportunities for process improvement, and taking ownership of your work to ensure tasks are completed accurately and to a high standard.

You will have excellent interpersonal and communication skills, with experience of handling confidential information in a customer-focused environment. You will also be able to work effectively under pressure, managing competing demands while maintaining accuracy and attention to detail.

• Resilience and adaptability in a changing environment.
• A willingness to learn and develop new skills.
• Confidence in using your initiative and problem-solving independently.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Strong administrative and organisational skills
• Excellent communication and customer service
• Ability to manage priorities and deadlines
• Proficiency in Microsoft Office and digital tools
• Experience supervising or mentoring staff

To apply, we request that you submit a CV and you will be asked the following 4 questions:

• Please outline your administration experience and skills that are relevant to this role.
• Please give examples of how you have managed workload priorities and coordinated tasks within a team. Include details of any experience supervising or mentoring junior staff, and how you ensured deadlines and quality standards were met.
• Please give evidence, with examples, of your laptop note taking experience.
• Please describe, and give examples, of how you maintain good customer service.

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

A Basic DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) will be required for this role.

The job advert closes at 23:59 on 01/11/2026 with interviews planned to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Contact Details

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please email gemma.condron@surreycc.gov.uk.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation and will move to new authorities in April 2027. This role is currently employed by Surrey County Council and will remain so until then. If you are employed by Surrey County Council on 1 April 2027, your employment will transfer under TUPE arrangements to one of the new councils, with your current terms and conditions protected. The provisional allocation for this post is East Surrey, subject to final confirmation through the wider transition process later this year. Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.