Team Leader - Desktop & Cyber Security Services (Internal Applicants Only)

The role requires an experienced IT Infrastructure leader/line manager with budgetary knowledge to assist in meeting the capacity demands of the IT Service, help deliver an infrastructure to support the council's digital programme and introduce new skillsets into the team to enhance our desktop and security services.  Ensuring the council operates a reliable and resilient IT infrastructure to support the organisation and its objectives is key, therefore we are looking for individuals with plenty of drive & energy - not only to lead and motivate technical teams but to drive technical, innovative & cultural change.

We are a large, multi-disciplined IT and Digital function. You will find technical experts working alongside agile specialists, project managers and change leads. We manage the day-to-day operation of a large organisation, along with innovation, improvement and change.

We all share one thing – a commitment to delivering for the people of Leicestershire.

There is no average day – you will be part of a larger IT technical function ensuring efficient and reliable running of the Council’s technology solutions, systems and infrastructure. You will work with internal colleagues, external partners and suppliers to get the best out of existing technology investments. You will be involved in the day-to-day operation, administration and support of key technologies within your remit.

This is an exciting time and a fantastic opportunity to be part of an innovative, modern and diverse IT function at Leicestershire County Council.

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Come with an NVQ level 4 (degree or equivalent), have a keen interest in managing a team of technical professionals in a substantial IT department and have customer focus.
• Have a strong knowledge in IT Service Management principles and have experience of working in an environment governed by performance metrics and great customer service.
• Have a flare for technical innovation and be able to lead a technical team and associated technology stacks in line with best practise and manufacturer lifecycle & roadmaps.
• Demonstrate your ability to be the subject matter expert in the desktop & security space in a large Microsoft / Wintel based infrastructure.
• Be able to demonstrate your experience in working as part of large project teams to deliver successful outcomes.
• Have experience in dealing with external partners, agencies, suppliers, service providers & contractors and managing their performance whilst also able to demonstrate your involvement in IT procurement activities.
• Know how to communicate with senior leaders, team managers, other team leaders, service users (both internally and externally) as well as key suppliers and partners.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents.  You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

For more information or an informal discussion, please contact:

Manish Manchu, Head of Technology

Telephone: 0116 305 7065

To contact me by email, please click here .

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process

Our Organisational Values

Our Employee Benefits

Working for Us