Telehealth Care Response Officer
Halton Borough CouncilCheshire, North West
Overview
This is a local council role (part time) with Halton Borough Council based in Cheshire. The advertised salary is £28,598 to £31,022 per year. Applications close on 13 September 2026. GovJobs has indexed this vacancy from its official source — use the apply button to view the full advert and apply directly.
Job description
Halton is a vibrant local authority with a rich history and heritage, featuring three iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.
Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.
We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’.
The Telehealth Care Response Officer position at Halton Council involves working with vulnerable individuals to provide support and assistance through telehealth services.
x3 33.6 hours
x1 22.4 hours
- A full UK driving license
- 3 GCSEs A-C or equivalent or alternatively 2 years’ experience of working within health or social care
- Approximately 2 year experience of working in a people centred environment.
- Experience of working alone or as part of a team
- Ability to effectively communicate, especially with older people, to have patience and be a good listener.
- Ability to organise and prioritise own work with minimum supervision and deal with unexpected events.
- Must be able to undertake a 7 day week shift rota including working out of hours and weekends
Aside from working with a great team, our employees have access to a fantastic range of benefits, including:
- A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service with the option to purchase an additional four-days of unpaid leave for our Annual Christmas Closedown
- Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions
- 3 x Salary Life Cover via Local Government Pension Scheme
- Investment in your personal development
- Free Car Parking at HBC sites
- Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.
At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Chris.Durr@halton.gov.uk
Interviews will take place TBC
At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – resourcing@halton.gov.uk
Please refer to the attached Job Profile for further information about the role and our values.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.
We look forward to receiving your application!
How this role compares
We hold 316 council vacancies in North West that publish a salary, and their median advertised starting figure is £36,822. This role pays less than about 80% of them.
There are 4,945 council roles open across the UK on GovJobs right now, 811 of them in North West.
You have 14 days left to apply. Council adverts we hold typically run for around 26 days, so this is about the usual amount of time.
Halton Borough Council has 19 other vacancies open on GovJobs, with a breakdown of what they pay and the kinds of roles they recruit for.
These figures are calculated from the vacancies GovJobs currently holds, not from official pay statistics. They are a guide to the market, not a valuation of this post.
How to apply
GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Lg Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.
This listing was last checked on 28 Aug 2026, 15:06. If the official advert has changed or closed, report it and we will review the listing.
Why this listing is on GovJobs
GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.
The source for this role is Lg Jobs. Applications stay on the official employer or source website, not on GovJobs.