Medical Support Secretary - MVCC Oncology Admin
East and North Hertfordshire Teaching NHS TrustNorthwood, London
Overview
This is a NHS role (fixed-term) with East and North Hertfordshire Teaching NHS Trust based in Northwood. The advertised salary is £25,760 to £27,476. Applications close on 29 October 2026. GovJobs has indexed this vacancy from its official source — use the apply button to view the full advert and apply directly.
Job description
We are recruiting for a Medical Support Secretary - Cancer who shares our vision to be trusted to provide consistently outstanding care and exemplary ...
To manage constantly changing priorities and deadlines.
To handle enquiries from staff, patients and relatives via email, telephone, and face to face communication.
To provide administrative and secretarial support to the secretaries and their clinical teams and support in delivering a high standard service for all patients.
Responsible for making patients' appointments and for informing the patients of arrangements made.
To Liaise with GPs, other hospitals, clinics, and other external agencies.
Ensuring all treatment forms and referrals are processed in an efficient and prompt manner, ensuring all scans, results and histology are collated.
Liaise with Outpatients, Medical secretaries, Chemotherapy booking team, Radiotherapy booking teams to ensure patient pathways are followed with minimal delays.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Essential: - 5 Grade A-C GCE or equivalent, including English & Maths; - Recognised secretarial qualifications or relevant experience
Desirable: - RSA typing
Essential: - Administration work; - Previous experience of delivering high standard work in a fastpaced, high volume environment; - Experience of working both in a team and autonomously; - Experience of working with difficult customers and challenging situations; - Previous experience in a Health or Care setting; - Experience of working in a diverse environment, valuing equality for patients and staff
Desirable: - Previous oncology experience; - Experience using Hospital PAS system
Essential: - Ability to work on own initiative; - Ability to work well in a busy environment, under pressure and to deadlines; - Good computer skills; - Excellent interpersonal skills with the ability to liaise effectively with a wide range of multi-disciplinary staff; - Ability to follow complex protocols and feed back to senior staff as appropriate; - Excellent written communication skills, with attention to accuracy; - Excellent organisational and time management skills to meet deadlines; - Strong customer care skills, treating customers with dignity and respect; - Tact & Diplomacy skills to deal with sensitive issues discreetly
Essential: - Knowledge of workings of clinics / hospital procedures; - Knowledge of and commitment to continuously improving Services through an ability to sustain clear performance focus on achieving demanding goals; - Knowledge of office systems including Microsoft Office, Word, Outlook and Excel
Desirable: - Knowledge of medical terminology
Essential: - Understanding of, and commitment to, equality, diversity and inclusion; - Friendly, Calm, tactful, empathetic manner; - Good team player; - Good time keeping; - Flexible; - Role model our Trust values every day
How this role compares
We hold 1,208 NHS vacancies in London that publish a salary, and their median advertised starting figure is £46,650. This role pays less than about 95% of them.
There are 12,687 NHS roles open across the UK on GovJobs right now, 1,656 of them in London.
You have 8 days left to apply. NHS adverts we hold typically run for around 14 days, so this is about the usual amount of time.
East and North Hertfordshire Teaching NHS Trust has 29 other vacancies open on GovJobs, with a breakdown of what they pay and the kinds of roles they recruit for.
These figures are calculated from the vacancies GovJobs currently holds, not from official pay statistics. They are a guide to the market, not a valuation of this post.
How to apply
GovJobs does not take applications or send your details to the employer. Use the apply button to open the official Nhs Jobs advert, then check the employer's instructions, attachments, person specification and closing time before applying.
This listing was last checked on 21 Oct 2026, 01:06. If the official advert has changed or closed, report it and we will review the listing.
Why this listing is on GovJobs
GovJobs indexes public-sector vacancies from official sources, normalises the title, employer, location, salary and deadline, and links back to the source so you can verify the advert yourself.
The source for this role is Nhs Jobs. Applications stay on the official employer or source website, not on GovJobs.